Logo Jeeves

1/5
Top Animation & Multimedia Company in Sunnyvale, United States
148 visits

Logo Jeeves About

Logo Jeeves Full Service Media Agency

Hourly Rate

N/A

LogoJeeves is a full-service web and graphic design agency that is well-versed in creating branding and identity designs of the highest type, including logos, websites, landing pages, banners, business cards and various other printed collaterals stationery designs, etc.

Founded
Employees
250 - 999

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Logo Jeeves Reviews

Wilmar Barrameda
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DON'T DO BUSINESS WITH THIS COMPANY CHECK BBB FIRST

13 total complaints in the last 3 years of those, 5 complaints were closed in last 12 months Complaint Type Advertising/Sales 3 Billing/Collections 0 Delivery Issues 2 Guarantee/Warranty 1 Problem with a Product or Service 7 Totals 13 13 Complaints Show Sort By Note that complaint text that is displayed might not represent all complaints filed with BBB – some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB’s standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Complaint Type: Problems with Product/Service Status: Unanswered 12/15/2019 BACKGROUND: On November 1, 2019, I contacted Logo Jeeves to resolve an issue with my website which was down. Since they have been the one I have been working with and trusted I decided to have them help me published some articles. They promised they will post three articles for me on VERY HIGH DEMAND WEBSITES. I ended up paying them $1,000 because I had believed in what they were promising me. They claimed websites such as ****** ****** charged them $800.00 per article and them giving me a discount. They tried to force me to pay $499.00 in addition to the $1,000. When I contacted ****** *****l via email I sent everything Logo Jeeves said above. According to ****** *****l, Logo Jeeves has been lying and deceiving me (****** *****l does not charge such amount to post an article on their website and such a website is free to anyone who creates an account). I had trusted them with blind eyes, but instead, I been deceived and lied to. I only had agreed to that transaction with the understanding of the mind that I was being told the truth (but it was not the case). DECEPTION: I was being told lies to get me to pay something I would have not paid for if the truth was being told. Therefore, Logo Jeeves stole my money. The $1,000 was a federal student loan to pay for my classes in the spring. Logo Jeeves lied, deceived me to steal that money. I requested my money back many times. They are refusing to give me my money back. They send me a test which reads in part, “money-back guarantee is 100 perfect upon no results & work.” To date, no work has been provided and I have already requested my money back before authorizing anything. There are reasons to believe there were responsible for my website going down so they could steal more money from me (please see Better Business Bureau complaints which support this claim). According to the Better Business Bureau website, they have an F rating. ***** ****** ******** ***** ******* ***** *** ****** ************** ************ **** *** ********** ********* ************ **** ***** *********** ***** ***** *** **** ***** ** ********** ***** **** *** ****** ******** ****** ******* ***** **** ********** ******* ********* ********* ****** *********** ******** *** **** ***** ***** *** **** ********* ********** ****** ***** ****. Please see a few below. ****** ******* ***** ***** ********* ****** ** ****** *** **** **** **** **** **** ******** ** ***** ********* ** ******** ******** ******* ***** ** ****** *** ********* * ***** ** **** ** * ******* **** **** ** **** ******* ******* ****** ******** ** **** *** **** ** ** ******* ** ***** *********** ******* ** **************************************************************** ***** *** **** **** **** **** *** ******** ******** ******** * ********** ** * **** ** *** ***** ************ ***** ****** **** ****** ********* ***** ***** ***** * *** **** ********************************************************* I am asking that an instigation be open against them to put an end to their unfair, deceptive and fraudulent business practices with the public. Please investigate this company and bring any legal action against them if possible. Collapse Complaint Details Complaint Type: Problems with Product/Service Status: Unanswered 07/29/2019 I contracted with Logo Jeeves in 2017 to design my logo for my small business. I paid for the service. They designed the logo. Everything was satisfactory. I have been using the logo on my website, social media, marketing, clothing, everything, for two years now. In 2019 they telephoned me asking for further payment, advising I needed to buy the ownership certificate from them. They agreed that I do own the logo, but that I do not have proof of it and that I should pay for them to send me proof of ownership. When I did not, they advised they were closing their files on me. They are now back in contact once again, this time disputing that I own the logo, and advising that they wish to sell it to another customer who will pay more than me. They say I do not have the right to use the logo, and that I must cease to use it. Complaint Type: Guarantee/Warranty Issues Status: Unanswered 06/02/2019 They sold me on the idea of a website over the phone, and the initial proof to review was totally unprofessional. It was completely generic without any of my information inside, and huge oversights were made, like text areas containing text saying “this is a text box- text goes here”. Unedited text boxes from website templates were left in the site. Multiple emails and phone calls continued to result in a waste of time as instructions were never followed and it was clear they could never delivery any professional website. They agreed to a refund over the phone, and I never got an email or a follow-up phone call in 2 weeks. I get on their LiveChat from their website, and they stop talking after I mention it is regarding a refund. They are ignoring my emails and when I call, they say an agent will call me back, but nothing happens. Complaint Type: Advertising/Sales Issues Status: Unanswered 02/27/2019 On Jan 10, 2019, hired and paid Logojeeves $550 for them to create a logo, website, and stationary designs for my business venture. Logojeeves has not only provided me with a logo but has failed to provide the website and stationary designs. The Account Manager **** ******** ceased communication with me after I refused to purchase additional services from Logojeeves on Feb 12, 2019. I have requested a refund which they have not responded to. Complaint Type: Problems with Product/Service Status: Unanswered 01/28/2019 LogoJeeves claims to have a quick turn around on custom company logos. I decided to go with their option for unlimited concepts and revisions , I initially dealt with “**** ******** “ who is suppose to be a project manager. I got the first 3 designs none of which were great he then sent me more and I picked one I liked . The design was in italicized font and overall hard to read so I asked for a simple revision , instead **** sent me 8 other designs 2 of which he had already sent , didn’t even both to change the file name in which it was saved under. Eventually **** got me the design back which still needed work nothing major it should have only taken a couple hours to fix. Instead **** called me and after briefly talking about the design started to try to sell me on their website design which if they can’t finish a simple logo I couldn’t imangine dealing with them for a complete website. Overall their customer service is unprofessional and ineffective they will hang up on you and comp... Expand Complaint Details BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. As a matter of policy, BBB does not endorse any product, service or business. 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