DigitalMara
Top IT Services Company in Bellingham, United States
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DigitalMara Custom Software Development
$25 - $49/hr
DigitalMara company has a large tech talent pool of highly experienced developers with proficiency in Java, Python, NodeJS, .NET, PHP, React, Angular, QA/AQA, etc. Our fully functional agile teams are flexible with evolving requirements and know how to work with fast-moving projects. Our portfolio includes many successful cases of helping businesses from all over the world.
2012
50 - 249
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DigitalMara Reviews
Elan Kaplan
Top-notch reliable partner
I worked with DigitalMara for over 6 years during my tenure at Touch commerce/Nuance Communications. When I left, we had about 120 employees there including many of our top talent including Big Data, Web and mobile development, DevOps, QA, test automation, and IT. Andrey and his team think and act like owners! I will continue to look for opportunities to work with DigitalMara. I've worked with various offshore and nearshore teams and they are there best of the best.
Scott Zuppan
Highly Recommended
Couldn't have made a better decision than deciding to work with DigitalMara. All of our expectations were either met or exceeded. Their team was timely and thorough with the development of our SaaS product. We are very happy customers and will be continuing to use DigitalMara for our future needs.
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DigitalMara Services
- Outsourcing
- Staff Augmentation
- Data Science
DigitalMara Portfolio
TouchCommerce
Fixing an Online Sales Funnel with a More Personalized Approach DigitalMara developed a customizable, scalable solution efficiently connecting website visitors with sales reps. Overview The client’s website consistently suffered from high bounce rates, resulting in lost profits. They wanted to address this challenge by implementing targeted, highly-personalized visitor assistance through the most common bottlenecks in the customer journey. We built a system that enables meaningful communications between website visitors and the client’s sales team. A specially-trained assistant steps in as the visitor is about to leave the site and helps them down the sales funnel. The solution can be easily customized to meet any changes in the client’s immediate needs, and readily scaled as the business continues to grow. Approach When the client first approached us, they requested that a solid development team be assembled as quickly as possible. Within the first two weeks, our core team of four kicked off the project. By the end of the month, we had an additional six developers hard at work, completing the project team. We followed the Scrum model meticulously, using daily stand-ups with the client, weekly reports, grooming, and other specific practices. Our team quickly adapted to the client’s local time to ensure ongoing, real-time communication. Key features Chat that enables communication between sales agents and website visitors Business rules defining when a sales rep needs to connect A/B testing tools helping learn and improve Matching sales agents with customers based on their specific needs Topic-based script trees for sales agents Integration with the client’s website Scalability allowing the client to operate smoothly as they grow Results Bounce rates with the website dropped drastically. Conversions have been boosted by 27%. Website visitors are now handled with a personal touch, which raises their satisfaction and increases the chances of a repeat purchase. The client is provided with new, actionable insights on the user experience with their website.
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$500000+
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100 weeks
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E-commerce
Nuance communications
Enabling Platform Management and Customizable Reporting DigitalMara developed a system allowing the client to manage their web platform and customized reporting. Overview The client sought to bolster the management of various areas of their online platform. This centered around four entities: client website, sales agents, user (customer) profiles, and reporting. We developed a visual interface, allowing the client to configure their website and its content. Business rules were set to govern the behavior of the web application, which can be further customized. To facilitate website design customization without coding, we deployed the ClientBuilder visual module. Our team solved the problem of viewing and ordering user-profiles and sales agent groups by building a specific visual interface within the website management system. The client now has access to powerful insights, through both statistical sampling via QueryBuilder, and the Reporting module that presents data in graphical form. Approach The problem was clear to the client, and they had some overall ideas on how it might be addressed. We then helped them structure and finalize the concept into a concrete solution, which served as our developmental roadmap going forward. Experts in Scrum, our team applied this model to guarantee the process moved in the right direction at every stage. Our project manager maintained constant contact with the client, ensuring proper guidance for the team throughout. Our quality assurance engineers ran multiple tests before handing the product off to the client. After that, the client tested it through their in-house QA team. Key features User management interface Website management interface Business Rules, an application behavior management interface Reporting through customizable graphic representations of stats QueryBuilder, a visual interface enabling statistical sampling ClientBuilder, a visual interface allowing customization of each website’s design Results The client can now configure their website without coding; this significantly reduces the costs incurred by hiring developers to execute minor tweaks. By managing user profiles, sales agents easily onboard digitally illiterate or uncomfortable customers and assist them on their path to purchase. The sales team is easily bolstered with new members, thanks to agent profiles that managers can set in a couple of clicks. Technologies GWT, SmartGWT, AngularJS, TypeScript, JavaScript(EcmaScript 5, EcmaScript 6), Java, React.js, HighCharts, Spring, Spring Core, Spring Security, Spring MVC, Hibernate, DropWizard, MySQL, REST API, Swagger
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$500000+
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100 weeks
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Telecommunication
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