SkyTech Solutions

5/5
Top Digital Marketing Company in Dhaka, Bangladesh
133 visits
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SkyTech Solutions About

SkyTech Solutions Beyond Limits!

Hourly Rate

< $25/hr

SkyTech Solutions was founded in September 2013 to meet the needs of organizations of all magnitudes, believing that the trend of outsourcing should not only benefit fortune 1000 companies but all businesses that aspire to become more competitive in their respective industries. Therefore, we set out to create a business model that, for the first time, made outsourcing affordable to businesses of any size, and we have successfully done just that. Today, we provide outs

Founded
2013
Employees
50 - 249

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SkyTech Solutions Reviews

Eytan Toledano
  • 5
  • 5
  • 5
  • 5

Back Office Support for Digital Marketing Agency

My team made a research on the best back office support providers. We contacted a dozen of companies, reviewed their case studies, service offering, and rates. We selected SkyTech for their approach to cooperation, flexibility, analytical KPI-driven approach, and rates they were able to provide. So for us, it was the most cost-efficient solution. SkyTech built a back-office support team of dedicated agents who cover live chat requests, emails, and inbound calls. Once we required an outbound call center for a limited period of time, and they were able to provide us with a team on short notice. High Pulse Media is impressed with the ongoing positive results since engaging with SkyTech. They are able to enhance customer satisfaction while cutting costs. The team is always present for any areas of improvement, and they never fail to notify the client of any updates and issues. Highly Recommended!

Barry Martin
  • 5
  • 5
  • 5
  • 5

Customer Support Services By SkyTech

SkyTech provided a customer retention team that helped us to lower the number of booking cancellations. The agents’ goal was to find out the reason for customers’ dissatisfaction and offer alternatives such as rebooking, date changes, etc. Besides, from time to time, the SkyTech agents took an active part in other activities such as ticketing or regular customer service calls. SkyTech team managed to increase the Net Promoter Score and retained our customers. They establish an effective workflow through excellent partnership and transparent communication. The team's performance set them up well for a long-term collaboration.

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SkyTech Solutions Services

  • Market Research
  • Outsourcing
  • Back Office Services
  • Chat Services
  • Customer Service
  • Lead Generation
  • Technical Support
  • Telemarketing
  • IT & Networking

SkyTech Solutions Portfolio

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