Vcall Global

5/5
Top BPO Services Company in Needham, United States
147 visits
Add to Shortlist

Vcall Global About

Vcall Global aims to render certainty to something as uncertain

Hourly Rate

< $25/hr

Vcall Global is a global  enterprise that offers innovative service solutions to its business affiliates in various segments of the industry. Though the nerve center of our operations lies in the United States, we operate through our business units in different parts of the world. Our eventful journey started back in 2003 when we began providing services in the customer service domain. Eventually, the needs of business gave us a cue to diversify into other area

Founded
Employees
2 - 9

Write a review of Vcall Global

Roll over stars, then click to rate.PoorUnsatisfactoryAverageGood Excellent

Vcall Global Reviews

oss billing solutions
  • 5
  • 5
  • 5
  • 5

best call center outsourcing company

When we talk about call center support services, we don’t really talk about anything other than results. For us, we want to leave a lasting impression on our customers. To do this, we recruited Vcallglobal after reading gloating reviews about them. And I have to tell you that we are more than impressed. Their call center works round the clock, but still maintains the highest quality in communication. Our CSAT is going through the roof, which is clearly a result of all their endeavors. Thanks a lot guys.

Lisa Martin
  • 5
  • 5
  • 5
  • 5

Helped us solve our most difficult problem

Vcall Global has helped us solve our most difficult problem, which was the call abandonment rate. With our previous outsourcing company, we found it hard to maintain consistency in call handling. But Vcall Global has a very good infrastructure that allows them to maintain very low call abandonment. The agents are very professional and always ensure that they minimize hold times. The CSAT is gradually rising and we are happy with the business relationship so far.

Vcall Global Graph

No graphs found

Vcall Global Services

  • Telemarketing

Vcall Global Portfolio

Contact Information

Request Claim Profile

This company profile has not yet been claimed. If you belong to this company and have the authority to own this SoftwareFirms profile, then please claim it.

Claim