Vcallglobal
Top BPO Services Company in Needham, United States
153 visitsVcallglobal About
Vcallglobal Call center outsourcing company
$25 - $49/hr
As one of the best call center outsourcing providers in the industry, we strive to respond to callers at every point of pain to ensure maximum customer satisfaction. At Vcallglobal we have a strict hiring process. We only recruit the best agents and train them thoroughly in the process. All of our inbound agents have a logical mindset and a strong eagerness to satisfy customers. Our call center solutions are versatile, which means that we have experience in managing
2003
1,000 - 9,999
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Vcallglobal Reviews
Lisa Martin
Amazing service quality that we have learned to love
Vcall Global has helped us solve our most difficult problem, which was the call abandonment rate. With our previous outsourcing company, we found it hard to maintain consistency in call handling. But Vcall Global has a very good infrastructure that allows them to maintain very low call abandonment. The agents are very professional and always ensure that they minimize hold times. The CSAT is gradually rising and we are happy with the business relationship so far.
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Vcallglobal Services
- Back Office Services
- Chat Services
- Customer Service
- Telemarketing
- Answering Services
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