DC Contact Center

DialConnection's Contact Center suite allows you to make informed decisions on when and how to best communicate with your customers. You are no longer tied to simply creating a call list in the morning and hoping for the best. The platform is open by design, is PBX independent and provides easy integration into multiple platforms supporting various settings. Built using state-of-the-art software and practices, the DialConnection Contact Center suite lets you construct your campaigns the way you need them — and the way you want them. From unlimited custom fields and web lead imports to dynamic IVR scripts, you'll have the power, flexibility and functionality to do it all. DialConnection Contact Center can be installed on-premise, accessed through the cloud or implemented as a hybrid solution in order to fit your specific contact center needs.