Tesseract Service Centre

Service Centre is a modular product and designed to integrate in a range of configurations to meet specific customer requirements. All the functionality you would expect from Tesseract, the leading Service Management Software provider, now comes as standard: •Asset tracking & configuration control with serial/asset numbers & full audit trail. •Contract Administration with SLA, billing, warranty control & third party support. •Meter billing; usage, minimum & block together with consumables. •Call logging with diary, SLA escalation & full audit trail. Engineer dispatch with job update, parts usage & job invoicing. •Logistics control for warehouse and van, both repairable & disposal parts. •Full workshop repair module including booking in/out wizard and full audit. •Sales Tracking System with Remote Access for salesmen. •Generation of sales and contract quotations using simple wizard.